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Why am I getting popups thru firefox and I have pop ups blocked?

  • 1 reply
  • 15 have this problem
  • 2 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
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Just recently I have started to get pop ups all the time with the firefox logo in the task bar? Why is this happening and how can I stop them. I have pop ups blocked on my computer.

This happened

Every time Firefox opened

Just recently I have started to get pop ups all the time with the firefox logo in the task bar? Why is this happening and how can I stop them. I have pop ups blocked on my computer. == This happened == Every time Firefox opened

All Replies (1)

Morbus
Morbus
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Hello Barb.

If you provide me with the link for the page(s) where this happens, I may be able to be more specific, and tell you if you're not the only one with that problem.

In any case, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

Also, maybe you want to scan your computer for malware. To scan for malware, install, update and run these programs in this order. They are all free for personal use, but some have limited functionality in their "free mode", but the features you'll miss are not really needed to find and remove the problem you have. Remember that not all programs detect the same malware!

Malwarebytes' Anti-Malware - malwarebytes.org/mbam.php SuperAntispyware - superantispyware.com AdAware - lavasoftusa.com/software/adaware Spybot Search & Destroy - safer-networking.org/en/index.html Windows Defender - microsoft.com/windows/products/winfamily/defender/default.mspx Dr. Web Cureit - freedrweb.com/cureit

If these don't find it or can't clear it, please tell me and I'll provide you with further assistance.