Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ASPX# screen won't appear.

more options

On my banking site, Bill Pay launches an ASPX# file. Firefox does nothing. No launch, no blink. I have Java version 6 update 20. It works in Chrome just fine. Since trying to launch this page, the bank now thinks the page is open when it's not.

URL of affected sites

http://www.bellco.org

On my banking site, Bill Pay launches an ASPX# file. Firefox does nothing. No launch, no blink. I have Java version 6 update 20. It works in Chrome just fine. Since trying to launch this page, the bank now thinks the page is open when it's not. == URL of affected sites == http://www.bellco.org

All Replies (1)

more options

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...