Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot download because of system requirments, which is wrong.

more options

I'm trying to download Firefox but it won't let me, it tells me that my pc doesn't meet the system requirments. However my system does meet the requirments.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; WinNT-EVI 10.03.2010; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

I'm trying to download Firefox but it won't let me, it tells me that my pc doesn't meet the system requirments. However my system does meet the requirments. == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; WinNT-EVI 10.03.2010; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

All Replies (2)

more options

The download script for determining compatibility is confused by that WinNT-EVI tag which was added to your UserAgent in Internet Explorer 8.0 .

You should be able to download it from here. http://www.mozilla.com/en-US/firefox/all.html Just select the correct localization / language.

more options

Oh, and that WinNT-EVI is your computer telling every site it visits that it's infected with malware too.