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Firefox crashes all the time

  • 3 replies
  • 149 have this problem
  • 10 views
  • Last reply by Hellmann

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Issue

Firefox is crashing or closing unexpectedly

Description

Hey guys, The firefox is crashing randomly from time to time. The Flash plugin stop working sometimes to. Note: Both the Firefox and Flash are updated. Any help would be really appreciated. Thanks

Crash ID(s)

bp-8350f8c5-24e5-4ac9-8d64-0482b2100729

Troubleshooting information

  Informações básicas sobre o aplicativo
        Nome         Firefox
        Versão         3.6.8
        Pasta do perfil
          Abrir pasta
        Plugins instalados
          about:plugins
        Configuração da compilação
          about:buildconfig
  Extensões
        Nome
        Versão
        Ativo
        ID
        Microsoft .NET Framework Assistant         1.2.1         true         {20a82645-c095-46ed-80e3-08825760534b}
        PC Sync 2 Synchronisation Extension         1.0.0.732         true         bkmrksync@nokia.com
        Chromifox Companion         1.2         true         cfxHelper@Triton
        Web Developer         1.1.8         true          
        Echofon         1.9.6.4         true         twitternotifier@naan.net
        Módulo de Segurança - Banco do Brasil         1.0.11.5         true         {87F8774F-B485-47E2-A755-A40A8A5E886C}
        Java Console         6.0.20         true          
        McAfee SiteAdvisor         3.0         true          
        Skype extension for Firefox         4.2.0.5198         true          
        Default Manager         2.2         true         {3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}
  Preferências modificadas
      Nome
      Valor
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage_override.mstone         rv:1.9.2.8
        extensions.lastAppVersion         3.6.8
        general.useragent.extra.microsoftdotnet         ( .NET CLR 3.5.30729)
        network.cookie.prefsMigrated         true
        places.last_vacuum         1279062673
        print.print_printer         HP Deskjet D2300 series
        print.printer_HP_Deskjet_D2300_series.print_bgcolor         false
        print.printer_HP_Deskjet_D2300_series.print_bgimages         false
        print.printer_HP_Deskjet_D2300_series.print_command
        print.printer_HP_Deskjet_D2300_series.print_downloadfonts         false
        print.printer_HP_Deskjet_D2300_series.print_edge_bottom         0
        print.printer_HP_Deskjet_D2300_series.print_edge_left         0
        print.printer_HP_Deskjet_D2300_series.print_edge_right         0
        print.printer_HP_Deskjet_D2300_series.print_edge_top         0
        print.printer_HP_Deskjet_D2300_series.print_evenpages         true
        print.printer_HP_Deskjet_D2300_series.print_footercenter
        print.printer_HP_Deskjet_D2300_series.print_footerleft         &PT
        print.printer_HP_Deskjet_D2300_series.print_footerright         &D
        print.printer_HP_Deskjet_D2300_series.print_headercenter
        print.printer_HP_Deskjet_D2300_series.print_headerleft         &T
        print.printer_HP_Deskjet_D2300_series.print_headerright         &U
        print.printer_HP_Deskjet_D2300_series.print_in_color         true
        print.printer_HP_Deskjet_D2300_series.print_margin_bottom         0.5
        print.printer_HP_Deskjet_D2300_series.print_margin_left         0.5
        print.printer_HP_Deskjet_D2300_series.print_margin_right         0.5
        print.printer_HP_Deskjet_D2300_series.print_margin_top         0.5
        print.printer_HP_Deskjet_D2300_series.print_oddpages         true
        print.printer_HP_Deskjet_D2300_series.print_orientation         0
        print.printer_HP_Deskjet_D2300_series.print_pagedelay         500
        print.printer_HP_Deskjet_D2300_series.print_paper_data         9
        print.printer_HP_Deskjet_D2300_series.print_paper_height         11,00
        print.printer_HP_Deskjet_D2300_series.print_paper_size_type         0
        print.printer_HP_Deskjet_D2300_series.print_paper_size_unit         1
        print.printer_HP_Deskjet_D2300_series.print_paper_width         8,50
        print.printer_HP_Deskjet_D2300_series.print_reversed         false
        print.printer_HP_Deskjet_D2300_series.print_scaling         1,00
        print.printer_HP_Deskjet_D2300_series.print_shrink_to_fit         true
        print.printer_HP_Deskjet_D2300_series.print_to_file         false
        print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_bottom         0
        print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_left         0
        print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_right         0
        print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_top         0
        privacy.cpd.downloads         false
        privacy.cpd.formdata         false
        privacy.cpd.history         false
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.timeSpan         4
        security.enable_java         true
        security.warn_viewing_mixed         false

Firefox version

3.6.8

Operating system

Windows Vista

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729)

Plugins installed

  • -Version 1.3.1.0
  • Google Talk Plugin Video Accelerator version:0.1.43.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Winamp Application Detector
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • GEPlugin
  • Picasa plugin
  • 4.0.50524.0
  • Office Live Update v1.5
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Nexon Game Controller 1.0.0.1
  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Unity Player 2.5.0f5
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
== Issue == Firefox is crashing or closing unexpectedly == Description == Hey guys, The firefox is crashing randomly from time to time. The Flash plugin stop working sometimes to. Note: Both the Firefox and Flash are updated. Any help would be really appreciated. Thanks == Crash ID(s) == bp-8350f8c5-24e5-4ac9-8d64-0482b2100729 == Troubleshooting information == Informações básicas sobre o aplicativo Nome Firefox Versão 3.6.8 Pasta do perfil Abrir pasta Plugins instalados about:plugins Configuração da compilação about:buildconfig Extensões Nome Versão Ativo ID Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b} PC Sync 2 Synchronisation Extension 1.0.0.732 true bkmrksync@nokia.com Chromifox Companion 1.2 true cfxHelper@Triton Web Developer 1.1.8 true Echofon 1.9.6.4 true twitternotifier@naan.net Módulo de Segurança - Banco do Brasil 1.0.11.5 true {87F8774F-B485-47E2-A755-A40A8A5E886C} Java Console 6.0.20 true McAfee SiteAdvisor 3.0 true Skype extension for Firefox 4.2.0.5198 true Default Manager 2.2 true {3252b9ae-c69a-4eaf-9502-dc9c1f6c009e} Preferências modificadas Nome Valor accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.places.importBookmarksHTML false browser.places.smartBookmarksVersion 2 browser.startup.homepage_override.mstone rv:1.9.2.8 extensions.lastAppVersion 3.6.8 general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729) network.cookie.prefsMigrated true places.last_vacuum 1279062673 print.print_printer HP Deskjet D2300 series print.printer_HP_Deskjet_D2300_series.print_bgcolor false print.printer_HP_Deskjet_D2300_series.print_bgimages false print.printer_HP_Deskjet_D2300_series.print_command print.printer_HP_Deskjet_D2300_series.print_downloadfonts false print.printer_HP_Deskjet_D2300_series.print_edge_bottom 0 print.printer_HP_Deskjet_D2300_series.print_edge_left 0 print.printer_HP_Deskjet_D2300_series.print_edge_right 0 print.printer_HP_Deskjet_D2300_series.print_edge_top 0 print.printer_HP_Deskjet_D2300_series.print_evenpages true print.printer_HP_Deskjet_D2300_series.print_footercenter print.printer_HP_Deskjet_D2300_series.print_footerleft &PT print.printer_HP_Deskjet_D2300_series.print_footerright &D print.printer_HP_Deskjet_D2300_series.print_headercenter print.printer_HP_Deskjet_D2300_series.print_headerleft &T print.printer_HP_Deskjet_D2300_series.print_headerright &U print.printer_HP_Deskjet_D2300_series.print_in_color true print.printer_HP_Deskjet_D2300_series.print_margin_bottom 0.5 print.printer_HP_Deskjet_D2300_series.print_margin_left 0.5 print.printer_HP_Deskjet_D2300_series.print_margin_right 0.5 print.printer_HP_Deskjet_D2300_series.print_margin_top 0.5 print.printer_HP_Deskjet_D2300_series.print_oddpages true print.printer_HP_Deskjet_D2300_series.print_orientation 0 print.printer_HP_Deskjet_D2300_series.print_pagedelay 500 print.printer_HP_Deskjet_D2300_series.print_paper_data 9 print.printer_HP_Deskjet_D2300_series.print_paper_height 11,00 print.printer_HP_Deskjet_D2300_series.print_paper_size_type 0 print.printer_HP_Deskjet_D2300_series.print_paper_size_unit 1 print.printer_HP_Deskjet_D2300_series.print_paper_width 8,50 print.printer_HP_Deskjet_D2300_series.print_reversed false print.printer_HP_Deskjet_D2300_series.print_scaling 1,00 print.printer_HP_Deskjet_D2300_series.print_shrink_to_fit true print.printer_HP_Deskjet_D2300_series.print_to_file false print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_bottom 0 print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_left 0 print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_right 0 print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_top 0 privacy.cpd.downloads false privacy.cpd.formdata false privacy.cpd.history false privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 4 security.enable_java true security.warn_viewing_mixed false == Firefox version == 3.6.8 == Operating system == Windows Vista == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729) == Plugins installed == *-Version 1.3.1.0 *Google Talk Plugin Video Accelerator version:0.1.43.2 *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *NPRuntime Script Plug-in Library for Java(TM) Deploy *Adobe PDF Plug-In For Firefox and Netscape "9.3.3" *Winamp Application Detector *Default Plug-in *Google Update *Shockwave Flash 10.1 r53 *Adobe Shockwave for Director Netscape plug-in, version 11.5 *iTunes Detector Plug-in *GEPlugin *Picasa plugin *4.0.50524.0 *Office Live Update v1.5 *NPWLPG *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers *Nexon Game Controller 1.0.0.1 *6.0.12.69 *RealPlayer(tm) LiveConnect-Enabled Plug-In *Unity Player 2.5.0f5 *Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

All Replies (3)

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Nexon Game Controller seems to be extremely buggy on firefox. Try disabling it in your plugins and use another browser to log into nexon games.

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Thank you! Sorry for the delay.. i was really without time! I did what you suggested and the problem seems solved.. Again thank you!

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Sei que não posso exigir nada de software livre, mas penso estar contribuindo para a disseminação, se informar que um usuário comum: 1) nao tem proximidade com linhas de programaçãoou seja lá o que for desse estilo, 2) não tem necessariamente domínio da língua inglesa se ele adotou um programa no Brasil cuja lingua oficial é o Portugues do Brasil. 3) desculpem a falta de cultura, mas essa é uma realidade que afasta os usuários brasileiros de programas como o Firefox que é o meu caso. 4) finalmente, meu problema é com a SEGURANÇA DO BANCO DO BRASIL que tranca quando eu uso o FIREFOX. 5) em tempo: não consegui usar os outros meios de comunicação e se não fosse uma idiotisse pedir, gostaria se recebesse essas informações no e-mail otimo@cpovo.net não por comodidade, mas por dificuldade em usar os mecanismos de foruns, blogs etc... 6) MUITO OBRIGADO A QUEM PUDER AJUDAR. Hellmann