Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Certain website's videos will not play, MLB and Jay Leno's garage. Why?

  • 1 reply
  • 12 have this problem
  • 3 views
  • Last reply by Svetlana

AnonymousUser
AnonymousUser
more options

Not sure when this started to happen - perhaps the last update but now the Baseball website and the Jay Leno's garage website's video will not play. They appear to go to sleep while loading. (The little circle goes round and round but never stops.) Other sites seem to work fine.

This happened

Not sure how often

== Since the last update??

Not sure when this started to happen - perhaps the last update but now the Baseball website and the Jay Leno's garage website's video will not play. They appear to go to sleep while loading. (The little circle goes round and round but never stops.) Other sites seem to work fine. == This happened == Not sure how often == Since the last update??

All Replies (1)

Svetlana
Svetlana
more options

Try these steps, taking the next one if a previous one didn't help:

  • clear cookies and cache (usually helps with site specific issues),
  • test it in safe mode (usually helps if a recently installed addon is troublesome;
    • start it in normal mode again then,
    • disable all add-ons in tools - addons,
    • then re-enable them by halves to find the culprit),
  • remove and re-add Firefox to your firewalls trusted lists (helps if you can't access the web after an update).