Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i try to use firefox it says that install.rdf is not well formed or doesn't exist. what can i do?

  • 1 reply
  • 13 have this problem
  • 7 views
  • Last reply by cor-el

more options

i click the firefox button on my desktop and a window pops up saying what i wrote in my question. i turn the window off and firefox opens normally. it says exactly this:

Firefox could not install this item because "install.rdf" (provided by the item) is not well formed or does not exist. Please inform the authors about this problem.
i click the firefox button on my desktop and a window pops up saying what i wrote in my question. i turn the window off and firefox opens normally. it says exactly this: Firefox could not install this item because "install.rdf" (provided by the item) is not well formed or does not exist. Please inform the authors about this problem.

Modified by pantomime-horse

All Replies (1)

more options

This error can be caused by an extension that tries to install a plugin in a way that is not compatible with current Firefox versions.

Do you see any disabled extensions in Tools > Add-ons > Extensions ?

See: