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downloads fail to operate i can't save or view any downloaded media files

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by makelle

foxtails56
foxtails56
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I can not save or view any form of media from any website. The 'download window' will initiate and indicate the file is being/has been downloaded but nothing happens ie it does not get saved in the designated folder or the media players all report a failure and won't play. I am able to download all media files in IE7 . I am also having trouble with .rtf files sent via e-mails s not being read by MS office 2010 (may be a separate issue) but other file formats like .doc and .xls files open correctly.

I can not save or view any form of media from any website. The 'download window' will initiate and indicate the file is being/has been downloaded but nothing happens ie it does not get saved in the designated folder or the media players all report a failure and won't play. I am able to download all media files in IE7 . I am also having trouble with .rtf files sent via e-mails s not being read by MS office 2010 (may be a separate issue) but other file formats like .doc and .xls files open correctly.

All Replies (1)

makelle
makelle
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If the files really get downloaded something must be removing them. Perhaps some security programs like anti virus or spy-ware removal tools are in action here?!

If the players reports failure and won't play please take a note of what they report caused the failure.

About the .rtf files sent via e-mail not read by MS Office 2010, can they be opened with some other viewer like Wordpad?