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why can't I uninstall firefox 3.5 after having installed 4?

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

williamcutting1
williamcutting1
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I've recently installed firefox beta 4 and want to uninstall version 3.5- however, it wasn't successfull via control panel/add-remove programs. clicking on uninstall isn't working. any ideas?

thanks a lot.

I've recently installed firefox beta 4 and want to uninstall version 3.5- however, it wasn't successfull via control panel/add-remove programs. clicking on uninstall isn't working. any ideas? thanks a lot.

All Replies (2)

TonyE
TonyE
  • Moderator
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You can manually remove it, the following site shows what files and folders to remove if the uninstall option does not work - http://kb.mozillazine.org/Uninstalling_Firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Java Plug-in 1.5.0_03 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.