Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot get the green arrows to go back or forward to pages already used to work. What do I do?

  • 2 replies
  • 7 have this problem
  • 3 views
  • Last reply by cor-el

Sleeper4
Sleeper4
more options

If I go to a page, then click on a link, it goes to the link, but then I cannot hit the back arrow because it remains gray. Before I downloaded the newest version, I was always able to do this. Now I cannot.

If I go to a page, then click on a link, it goes to the link, but then I cannot hit the back arrow because it remains gray. Before I downloaded the newest version, I was always able to do this. Now I cannot.

All Replies (2)

TonyE
TonyE
  • Moderator
more options

Possibly this - Locked or damaged places.sqlite - MozillaZine Knowledge Base

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems