Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

From Outlook 2010 I can't use hyperlinks to Firefox.

  • 1 reply
  • 64 have this problem
  • 1 view
  • Last reply by wff

silverfox10
silverfox10
more options

This is a recent development, it happened earlier this week, and I had to make IE8 my default browser in order for the hyperlinks to work. Once I got the links working again, I was able to switch back to Firefox.

The same problem happened again today. I have Windows 7, Office 2010, and Firefox 3.6.19. When I tried to click on an embedded hyperlink in any message, I got/get a "General Failure: the URL was: (and then the listing of the URL) "An error occurred in sending the command to the application"

This is a recent development, it happened earlier this week, and I had to make IE8 my default browser in order for the hyperlinks to work. Once I got the links working again, I was able to switch back to Firefox. The same problem happened again today. I have Windows 7, Office 2010, and Firefox 3.6.19. When I tried to click on an embedded hyperlink in any message, I got/get a "General Failure: the URL was: (and then the listing of the URL) "An error occurred in sending the command to the application"

All Replies (1)

wff
wff
more options

I found this on a Microsoft site; it worked for me.

http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/8815ad6c-0f44-477a-9ffa-beb98109b5a6