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Firefox does not open PDF file. IE can open the file.

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I am on a National Parks Service site and want to open a brochure. It is a PDF file. When I select the file nothing happens. If I open it in a new tab I get a blank screen. The site is good because I can open it with IE.

I am on a National Parks Service site and want to open a brochure. It is a PDF file. When I select the file nothing happens. If I open it in a new tab I get a blank screen. The site is good because I can open it with IE.

All Replies (3)

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In firefox: Tools -> Options -> Applications->PDF Document...Select: Use Acrobat Reader & press OK

it opens in adobe acrobat reader in main application, not in browser... This is my preffered action :)

That is it ;)

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I found that updating your Acrobat plug-in can help solve this problem. Go to Tools -> Add-ons -> then tab over to Plug-ins and click Find Updates.

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The add on download pdf (Nitro) works very well. It asks you if you want to read on line or download (or does automatically what you prefer). Pretty neat solution.