Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox 3.6.10 doesn't recognise that bbc iplayer is installed yet opera does

  • 1 reply
  • 9 have this problem
  • 4 views
  • Last reply by cor-el

donach
donach
more options

I tried repeatedly to install BBC iplayer on linux ubuntu 10.04 using FF but it always failed. Then I installed it thru opera and it works fine thru opera. However on FF when I try to download a program it sends me to the install page where it either hangs or eventually gives me the install button and then hangs. I can stream programs fine but its impossible to download thru FF. Adobe AIR & the iplayer are in /opt

I tried repeatedly to install BBC iplayer on linux ubuntu 10.04 using FF but it always failed. Then I installed it thru opera and it works fine thru opera. However on FF when I try to download a program it sends me to the install page where it either hangs or eventually gives me the install button and then hangs. I can stream programs fine but its impossible to download thru FF. Adobe AIR & the iplayer are in /opt

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your plugin list shows two Flash plugins:

  1. Shockwave Flash 10.0 r45
  2. Shockwave Flash 10.1 r85

You should remove the older 10.0 r45 version.

See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

You can see the installed plugins on the about:plugins page.
If you set the pref plugin.expose_full_path to true on the about:config page then you see the full path of plugins on the about:plugins page.
It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.