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I use hotmail,and I use to be able to attach files, now when i click the paper clip nothing

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  • Last reply by cor-el

jimcsr
jimcsr
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When trying to attach files to my e-mail I roll over the paper clip icon and attachment it doesn't high lite, I'm using Hotmail, it does the same thing for office docs and photos

When trying to attach files to my e-mail I roll over the paper clip icon and attachment it doesn't high lite, I'm using Hotmail, it does the same thing for office docs and photos

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cor-el
cor-el
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Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.5.7 NET_mmhpset FBSMTWB


You have or had an extension installed (NET_mmhpset) that has changed the user agent from Firefox/3.6.x to Firefox/3.0.x.

You can check the general.useragent prefs on the about:config page.

You can open the about:config page via the location bar, just like you open a website.
Filter: general.useragent
If general.useragent prefs are bold (user set) then you can right-click that pref and choose Reset.

See Web sites or add-ons incorrectly report incompatible browser and Find what version of Firefox you are using

See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

See these pages and threads about Fast Browser Search (FBSMTWB in the user agent, Help > About).

Your above posted system details show outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.0 r32
  2. Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.