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bookmarks vanished. Unable to restore from backups. Uninstalled and reinstalled. Unable to import from IE or from html file exported from IE. What now?

  • 2 replies
  • 7 have this problem
  • 18 views
  • Last reply by ptargett

ptargett
ptargett
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My Bookmarks toolbar reports 'empty'. In my profile where previous dated bookmarks but would no restore from any. Unable to import from IE or from html file exported from IE. Appears to work - importing from IE reports import successful but still empty. Imports from html file completes without any error or other message but bookmarks still empty. Firefox uninstalled and 3.6 reinstalled but all as above.

My Bookmarks toolbar reports 'empty'. In my profile where previous dated bookmarks but would no restore from any. Unable to import from IE or from html file exported from IE. Appears to work - importing from IE reports import successful but still empty. Imports from html file completes without any error or other message but bookmarks still empty. Firefox uninstalled and 3.6 reinstalled but all as above.

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

ptargett
ptargett Question owner
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Thank you. Renamed .sqlite files after shutting down firefox. Was then able to restore from backups. Prior to this, restore attempts failed with message "Unable to process file"