Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

There is no Exit menu item on my Files menu, can't add Adobe Acrobat Document to Applications.

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by porchdog

porchdog
porchdog
more options

Firefox 3.6.12, Reader 9.4, (reinstalled). Firefox downloads a pdf file rather than opening it. Adobe Acrobat Document is not listed as an application (Tools>Options>Applications from FF menu). FF support page suggests opening profile, then File>Exit and deleting a file. However, there is no Exit option on my File menu. The Adobe forum feels that this is a Firefox problem, especially since Reader works file with both IE8 and Chrome. I want to make it work in Firefox....any ideas? Thanks.

Firefox 3.6.12, Reader 9.4, (reinstalled). Firefox downloads a pdf file rather than opening it. Adobe Acrobat Document is not listed as an application (Tools>Options>Applications from FF menu). FF support page suggests opening profile, then File>Exit and deleting a file. However, there is no Exit option on my File menu. The Adobe forum feels that this is a Firefox problem, especially since Reader works file with both IE8 and Chrome. I want to make it work in Firefox....any ideas? Thanks.

All Replies (1)

porchdog
porchdog Question owner
more options

Solved with a workaround. Initial confusion was that Exit was referring to the main Firefox browser, not the window that opened with File. Then had to delete the dll file suggest by Mozilla support. There was also an apparent conflict between Adobe Acrobat and Reader. Working for now.