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I am unable to print using Epson Artison 800. I can print from Internet Explorer.

cschell
cschell
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When I am in Firefox, the the ink levels on the preferences screen of the printer are blank. There is ink, and I am able to print from other sources.

When I am in Firefox, the the ink levels on the preferences screen of the printer are blank. There is ink, and I am able to print from other sources.

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the-edmeister
the-edmeister
  • Moderator
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See this - http://kb.mozillazine.org/Problems_printing_web_pages

I would recommend doing the Reset mentioned on that page, but make sure you reset all the preferences for that particular printer.

cschell
cschell Question owner
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Thanks. How do I access the Firefox preferences and the location bar to reset the printer?

the-edmeister
the-edmeister
  • Moderator
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The Location bar is where you type a web address. It's also known as the URL bar or address bar in some applications.

http://kb.mozillazine.org/About:config