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I cannot access firefox because it says it is already running. It is asking me to close the program that is running I cannot find where it is. I uninstalled and reinstalled the latest version. It did not correct the problem

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  • Last reply by AliceWyman

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when I click the firefox link a window pops up saying a the program is already running and I must close that program in order to run a current one. I went through task manager and then completly uninstalled firefox and reinstalled the newest version. This did not help.

when I click the firefox link a window pops up saying a the program is already running and I must close that program in order to run a current one. I went through task manager and then completly uninstalled firefox and reinstalled the newest version. This did not help.

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