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Adobe flash won't download because I forst have to close Mozilla Firefox How do I do that

  • 3 replies
  • 21 have this problem
  • 4 views
  • Last reply by aehplh4423

aehplh4423
aehplh4423
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when I go to Comcast and try to watch any video it says that I must install Adobe Flash Player first. so I try and get thru all the screens except the last....which says: The installer will automatically continue when the conflicting applications are closed: Mozilla Firefox. Well closing it shuts everything off because I am using it to run my site. This is sort of " Catch 22 " . Strange--- when I go to MSN and then bring up comcast I can view the videos. But I use Morningstat and other sites like MSM.com and videos are blocket there also with the same must download Adobe Flashplayer and I get blocked by that same screen. So how do I block you and keep you on so I can download this Adobe Flashplayer? I am not a computer genius. paul.hickman@comcast.net

when I go to Comcast and try to watch any video it says that I must install Adobe Flash Player first. so I try and get thru all the screens except the last....which says: The installer will automatically continue when the conflicting applications are closed: Mozilla Firefox. Well closing it shuts everything off because I am using it to run my site. This is sort of " Catch 22 " . Strange--- when I go to MSN and then bring up comcast I can view the videos. But I use Morningstat and other sites like MSM.com and videos are blocket there also with the same must download Adobe Flashplayer and I get blocked by that same screen. So how do I block you and keep you on so I can download this Adobe Flashplayer? I am not a computer genius. paul.hickman@comcast.net

All Replies (3)

aehplh4423
aehplh4423 Question owner
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Let me reiterate how I am able to view videos on my computer: 1 I click on the Mozilla Firefox Icon then click my START button --I go to the INTERNET EXPOLRER Icon and click it . Up comes the MSN home page . I go to top of page and click on FAVORITES (not bookmarks) and then click on COMCAST I get the Comcast homepage and Videos and everything else works from there. I surmize that it is because I am on Internet Explorer ( where I did download Adobe Flashplayer) and not on Mozilla Firefox where I am being prevented from downloading it

the-edmeister
the-edmeister
  • Moderator
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1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm

aehplh4423
aehplh4423 Question owner
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did what was told --- shit off firefox and downloaded but to what ; not my computer. The thing downloaded and everything worked the way you told me to do it but nothing was installed. I did download windows 8 . Is that the problem??? No matter what I do it won't display in programs. There are other Adobe things in the programs section but Flash player resists going in.