Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting a cricket sound and laugh sound, support said to kill plugin-container.exe which works BUT I just restarts itself later, how do I stop it permanently???

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by ed17hunt

more options

Not really much to say but I keep getting this cricket sound and this laughing sound. They just come up randomly and for no apparent reason. I keep getting a cricket sound and laugh sound, support said to kill plugin-container.exe which works BUT I just restarts itself later, how do I stop it permanently???

Not really much to say but I keep getting this cricket sound and this laughing sound. They just come up randomly and for no apparent reason. I keep getting a cricket sound and laugh sound, support said to kill plugin-container.exe which works BUT I just restarts itself later, how do I stop it permanently???

All Replies (3)

more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

more options

The plugin-container process is used to run a few plugins like Flash in its own process instead of via Firefox to prevent crashes in the plugin from taking the Firefox program down.

If killing the plugin-container process works then there is a Flash or other supported plugin running somehow.
See also http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

I will try it and see if it still happens. Thanks.