We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Will not open as says already running. Systemrestart does not work.

  • 1 reply
  • 4 have this problem
  • 2 views
  • Last reply by Abbas

quartetlead
quartetlead
more options

When attempting to open Firefox the following message appears:

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Restart does not solve the problem

When attempting to open Firefox the following message appears: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. Restart does not solve the problem

All Replies (1)

Abbas
Abbas
more options

To fix the problem, do the following - 1. First go to task manager and ensure that all instances of Firefox.exe are killed.

the rest of the recommendations were deleted by a moderator - I don't know if this posting was intended as "cute" or not, but advising a Firefox user to delete all their Firefox personal data files is wrong

Modified by the-edmeister