We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

frequent FF crashes when clicking on a bookmark in the sidebar

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by DaveLT

DaveLT
DaveLT
more options

Running Win7 64bit, Firefox 3.6, but this problem existed for me in earlier versions of FF also.

When I click on a bookmark in sidebar view, I will experience frequent FF crashes. When I re-open FF, the sidebar view is gone. I don't experience these crashes when I disable the sidebar view. Anyone have an idea about this? TIA

Running Win7 64bit, Firefox 3.6, but this problem existed for me in earlier versions of FF also. When I click on a bookmark in sidebar view, I will experience frequent FF crashes. When I re-open FF, the sidebar view is gone. I don't experience these crashes when I disable the sidebar view. Anyone have an idea about this? TIA

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

Read this answer in context 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

DaveLT
DaveLT Question owner
more options

Sorry for the delay, testing takes awhile...

Tried using FF in safe mode as suggested, which worked for about a week but then today it crashed while in safe mode. Same symptom, which is that when I restart FF the sidebar is closed.

Trying the next step, which is deletion of any instances of "places.sqlite.*" from the profile folder.

I'll report back in a few days. It takes that long to know whether the problem still exists because it doesn't happen everyday.

DaveLT
DaveLT Question owner
more options

Kudos to Cor-el, for it appears that your last suggestion did the trick. After deleting instances of "places.sqlite" I have not experienced a crash in 3 weeks. Thanks a ton!