Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot open PDF attachments on my Mac; I have to copy PDF address an open it on Safari instead.

  • 1 reply
  • 16 have this problem
  • 6 views
  • Last reply by TonyE

nfiering
nfiering
more options

I cannot open PDF attachment on my Mac. One might think it is just slow, but the attachment never comes up. I have to copy the PDF address and paste it into Safari or Explorer, which have no trouble opening the very PDF that Firefox would not handle. I am guessing that I have some setting that is barring PDFs; other attachments open fine. My adobe is up to date, I think; if that was the problem Safari, too, would not be able to open the PDF.

I cannot open PDF attachment on my Mac. One might think it is just slow, but the attachment never comes up. I have to copy the PDF address and paste it into Safari or Explorer, which have no trouble opening the very PDF that Firefox would not handle. I am guessing that I have some setting that is barring PDFs; other attachments open fine. My adobe is up to date, I think; if that was the problem Safari, too, would not be able to open the PDF.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

There is a plugin that you can use, for details see https://support.mozilla.com/kb/Opening+PDF+files+within+Firefox