Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I believe I have a security issue with Firefox blocking a page that I need access to.

CallMeTracy
CallMeTracy
more options

On my laptop ONLY, I can't get access to the page on my bank's website to pay bills. It will let me log in and view the page that shows the amount in my accounts. In order to get full access, I am required to type in the answer to my "Login Security" question to confirm identity. It will not show this page.

I can get access to this page from any other computer with and without Firefox except my laptop.

On my laptop ONLY, I can't get access to the page on my bank's website to pay bills. It will let me log in and view the page that shows the amount in my accounts. In order to get full access, I am required to type in the answer to my "Login Security" question to confirm identity. It will not show this page. I can get access to this page from any other computer with and without Firefox except my laptop.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...