Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How Do I Turn Off Crash Reporting

  • 3 replies
  • 23 have this problem
  • 127 views
  • Last reply by cor-el

more options

The "crash Reporting" check box won't remain checked as "off"

I read a solution about editing the application.ini file, but it didn't change the check box.

P.S. It is really annoying to have to register to ask one question.

The "crash Reporting" check box won't remain checked as "off" I read a solution about editing the application.ini file, but it didn't change the check box. P.S. It is really annoying to have to register to ask one question.

All Replies (3)

more options

This can be a problem with the file crashreporter.ini

%AppData%\Mozilla\Firefox\Crash Reports\crashreporter.ini
more options

Okay.

So do what with it?

Change something in it?

Delete it?

more options

What is the setting of SubmitReport in that file?

  • SubmitReport=0 will turn off submitting crash reports

If changing that setting to 0 doesn't keep then make sure that security software isn't protecting that .ini file.