Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Instead of auto fill in when I type just "facebook" I'm being taken to a thing called Skye Frontier NAVAssist. I know it's probably a malware but how do I get rid of it?

BobbyDEllis
BobbyDEllis
more options

I think I've picked up a malware. Firefox no longer does auto-fill or whatever when I just type in the name of a website. I'll type in "facebook" and instead of taking me to "www.facebook.com" it takes me to a thing called SKYE Frontier NavAssist. I've seen how people get rid of it on a PC but I have a MAC so the instructions don't work for it. I don't know how I got it. It literally just started happening from one minute to the next.

I think I've picked up a malware. Firefox no longer does auto-fill or whatever when I just type in the name of a website. I'll type in "facebook" and instead of taking me to "www.facebook.com" it takes me to a thing called SKYE Frontier NavAssist. I've seen how people get rid of it on a PC but I have a MAC so the instructions don't work for it. I don't know how I got it. It literally just started happening from one minute to the next.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

That is probably a "Domain Helper Service" provided by your service provider.
http://dns.tmcnet.com/topics/internet-security/articles/98779-nominum-announces-availability-navassist.htm

Contact your service provider and ask about how you can OptOut of that "service".

Also, I see that you have a Vshare Toolbar installed, see this:
http://www.webtlk.com/2010/11/21/uninstall-fake-vshare-tv-pluginextension-for-firefox-and-chrome/