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Hotmail/Firefox problem

BryanB
BryanB
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I can sign into hotmail using firefox but unable to open/delete messages old or new, no error msg. IE works ok. A system restore from a known working date failed to resolve.

I can sign into hotmail using firefox but unable to open/delete messages old or new, no error msg. IE works ok. A system restore from a known working date failed to resolve.

All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Eric Gontier
Eric Gontier
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En Français: Dans Firefox Menu: - Outils - Options toute a droite Menu: Avancé sous menu: Réseau sous Stockage hors connexion: Vider le cache maintenant