Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I retrieve my history in genius bar and my add-ons? You auto upgrade and trasheded everything . Logins Ad-ons Read it later. All gone. Huge databased lost. How do I get it back

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by Efreak101

BruceWinter
BruceWinter
more options

Today you auto upgrade my browser to 3.16 or whatever. In the process you, trashed ad-ons. Most important Read it Later. My database there most recent lists are all gone. It is substantial.

Also log ins have been trashed requiring re log in to each account. Twitter Brizzly et al.

How do I get my history back? How do I get the lost reading list from Read It Later back.

Today you auto upgrade my browser to 3.16 or whatever. In the process you, trashed ad-ons. Most important Read it Later. My database there most recent lists are all gone. It is substantial. Also log ins have been trashed requiring re log in to each account. Twitter Brizzly et al. How do I get my history back? How do I get the lost reading list from Read It Later back.

All Replies (1)

Efreak101
Efreak101
more options

Uninstall your current version of Firefox, then reinstall it again. It is highly unlikely that your preferences are gone, as your profile never gets deleted when upgrading.