Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I want to know how to transfer a download from a web site to my hard drive.

harmarsh
harmarsh
more options

When I click on the item I want to download a window appears where I have the choice to 'run' or 'save'. When I click on 'run' the text appears. I can then read and print it. When I click on 'save' nothing happens. Is 'save' supposed to transfer the item to the hard drive on the computer? If so where should it be transfered to in case a choice is provided? Is the procedure in Firefox different from Internet Explorer? My os is XP

When I click on the item I want to download a window appears where I have the choice to 'run' or 'save'. When I click on 'run' the text appears. I can then read and print it. When I click on 'save' nothing happens. Is 'save' supposed to transfer the item to the hard drive on the computer? If so where should it be transfered to in case a choice is provided? Is the procedure in Firefox different from Internet Explorer? My os is XP

All Replies (1)

rajsudhakaran
rajsudhakaran
more options

Hi,

This issue generally occurs when you define a non existing drive in the following path: tools> options> under "General" tab> Save files to :

if you have 2 drives C: and D: and you mention any other drive other than this. Ex: you define: "E: \ My Downloads" in "save file to" the browser will not be able to identify the extra unavailable drive and the download will get cancelled when you try save it.

See if this is the issue in the option and correct for the error.

Hope this resolves you issue.