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OSX10.6.5 will not update 3.0.10 to 3.6.15 because'operation can not be commpleted because you don't have permission to access some of the items.'

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by floridauser

floridauser
floridauser
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Never had problems updating versions before. I am system admin and computer does not ask for admin password.

The problem is the same for 3.6.13 and 3.6.15

Never had problems updating versions before. I am system admin and computer does not ask for admin password. The problem is the same for 3.6.13 and 3.6.15

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

floridauser
floridauser Question owner
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cor-el- Thank you. I now have 3.6.15 running. I did not know the Profile Folder was not inside Firefox and didn't want to loose my benchmarks. All are intact. Thanks again. floridauser