Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF 4.0b12 dialog box hangs while trying to contact update server

  • 1 reply
  • 9 have this problem
  • 2 views
  • Last reply by TonyE

peggie@college-prep.org
peggie@college-prep.org
more options

I have FF 4.0b12 on Snow Leopard, and at least once a day I get a window asking if I want to download the latest update; when I click "Update Firefox", I get a window that stalls at "Connecting to the update server" and never shows any progress. (Eventually I close it anyway.) Is there a problem with the update server?

I have FF 4.0b12 on Snow Leopard, and at least once a day I get a window asking if I want to download the latest update; when I click "Update Firefox", I get a window that stalls at "Connecting to the update server" and never shows any progress. (Eventually I close it anyway.) Is there a problem with the update server?

All Replies (1)

TonyE
TonyE
  • Moderator
more options

If the update is not working, you could trash Firefox 4 beta 12 and download Firefox 4 RC1 from http://www.mozilla.com/en-US/firefox/RC