Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can't I load youtube videos with FireFox 4.o beta

carloscuellar
carloscuellar
more options

Somehow or I don't know I can't load youtube videos, I can access the youtube page and pick a video normaly but when it's time for the video to load it won't ! the video screen will just stay in color balck ! I tried erasing the cookies and rebooting my laptop but nothing works ! I have windows 7 Ultimate with Firefox 4.0 beta everything is upgraded properly HELP !

Somehow or I don't know I can't load youtube videos, I can access the youtube page and pick a video normaly but when it's time for the video to load it won't ! the video screen will just stay in color balck ! I tried erasing the cookies and rebooting my laptop but nothing works ! I have windows 7 Ultimate with Firefox 4.0 beta everything is upgraded properly HELP !

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

You can try to disable the hardware acceleration in the Flash Player.
See Flash videos won't play full screen

Flash "Display settings" window:

carloscuellar
carloscuellar Question owner
more options

Man this won't work ! anything ! Ive done everything and it won't work D: