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I cannot access my United Healthcare login page

  • 1 reply
  • 18 have this problem
  • 3 views
  • Last reply by cor-el

kiddlz
kiddlz
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I am trying to log into the United Healthcare website, and all it does is constantly reload. It never brings up the page. I am able to access the site using Internet Explorer. Here's the page: https://www.myuhc.com/member/prewelcome.do

I am trying to log into the United Healthcare website, and all it does is constantly reload. It never brings up the page. I am able to access the site using Internet Explorer. Here's the page: https://www.myuhc.com/member/prewelcome.do

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"