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I cannot copy the sync code fromthe second computer back to the first!

CoralieMCurtis
CoralieMCurtis
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When I try to sync my PC with my laptop, I am unable to copy the code from my second computer to my PC. I don't know what I am doing wrong - but both come up with a code and I cannot even get as far as putting in my 'sync' number.

Anyhelp would be appreciated. I have tried following the steps given on adding another device but I get stuck when it comes to this three-part code.

When I try to sync my PC with my laptop, I am unable to copy the code from my second computer to my PC. I don't know what I am doing wrong - but both come up with a code and I cannot even get as far as putting in my 'sync' number. Anyhelp would be appreciated. I have tried following the steps given on adding another device but I get stuck when it comes to this three-part code.

All Replies (2)

John99
John99
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Have you seen the help articles.

CoralieMCurtis
CoralieMCurtis Question owner
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No it didn't solve my problem - I still cannot type a code into the "Add a Device' page. A code comes up in both my PC and my laptop - but they appear to be 'fixed' and I cannot type over them into the boxes.

Please help as I want to take my laptop overseas and would like to have my bookmarks and passwords with me.

Modified by CoralieMCurtis