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customer support fail

  • 1 reply
  • 3 have this problem
  • 6 views
  • Last reply by JSal

JSal
JSal
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I am on a PPC G5 five Mac. I updated your browser & was redirected to a page to download Firefox 4. It doesn't work on this architecture. There is nothing to indicate that I should't have wasted my time downloading this software. Then there is NO indication on your site to find the older version. Customer support - Fail.

I am on a PPC G5 five Mac. I updated your browser & was redirected to a page to download Firefox 4. It doesn't work on this architecture. There is nothing to indicate that I should't have wasted my time downloading this software. Then there is NO indication on your site to find the older version. Customer support - Fail.

All Replies (1)

JSal
JSal Question owner
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Your solutions for customer support also are a BIG FAIL.