Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Editing printer properties in Firefox 4 causes a crash

  • 1 reply
  • 34 have this problem
  • 1 view
  • Last reply by Exmoorman

matt_glw
matt_glw
more options

When using Firefox 4 with a Dell Photo 720 printer, going straight to print works fine, but accessing "Printer Properties" (from the print menu) show the error message "Function address 0x0 caused a protection fault. Exception code (0xc0000005). Application property sheet pages may not function properly" and only shows part of the normal window.

If I try to change anything, Firefox 4 crashes. This wasn't an issue in version 2.x - 3.x. Is there something that I can change within Firefox, or is it a question of updating the Dell drivers? Nothing is displayed, but there is a button marked "change". Pressing this causes the crash; it will print on the standard settings.

When using Firefox 4 with a Dell Photo 720 printer, going straight to print works fine, but accessing "Printer Properties" (from the print menu) show the error message "Function address 0x0 caused a protection fault. Exception code (0xc0000005). Application property sheet pages may not function properly" and only shows part of the normal window. If I try to change anything, Firefox 4 crashes. This wasn't an issue in version 2.x - 3.x. Is there something that I can change within Firefox, or is it a question of updating the Dell drivers? Nothing is displayed, but there is a button marked "change". Pressing this causes the crash; it will print on the standard settings.

All Replies (1)

Exmoorman
Exmoorman
more options

Exactly, and I mean exactly, the same thing happens with Open Office 3