Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What to do about Firefox 4.0 causing major conflict with Norton 360Pro AND Maxa Cookie Manager PRO!

  • 2 replies
  • 3 have this problem
  • 6 views
  • Last reply by einiyahb

einiyahb
einiyahb
more options

1) MAJOR: Installated Firefox 4.0 3 fdays ago and now lost ALL my backups from Norton360 Premium virus SW . Unable to get Norton to redo!

2) Masa Cookie Manager won't work. Error messages say "Firefox still running" when it's NOT. Program no longer catches cookies and when i try to search, find and delete cookies, get error message "due to unexpected behavior, cookie could not be managed...close down Firefox" (when it hasn't been opened).

WANT to deinstall 4.0 and go back to 3.6.whatever, but can't find out how to do this. Every Firefox download search produces ONLY 4.0 options!

HELP!

1) MAJOR: Installated Firefox 4.0 3 fdays ago and now lost ALL my backups from Norton360 Premium virus SW . Unable to get Norton to redo! 2) Masa Cookie Manager won't work. Error messages say "Firefox still running" when it's NOT. Program no longer catches cookies and when i try to search, find and delete cookies, get error message "due to unexpected behavior, cookie could not be managed...close down Firefox" (when it hasn't been opened). WANT to deinstall 4.0 and go back to 3.6.whatever, but can't find out how to do this. Every Firefox download search produces ONLY 4.0 options! HELP!

All Replies (2)

timoconnell
timoconnell
more options

I uninstalled firefox and still get the error which leads me to believe it is a problem with MAXA Cookie Manager.

einiyahb
einiyahb Question owner
more options

About Maxa Cookie problem as of today, the tech people at MAXA sent me a new version of their SW right after i emailed them; however this version isn't stable. With settings on Green, automatic delete, the screen reports sometimes yes, sometimes still lots of links showing up??? A work in progress. Also in general i don't find Firefox 4,01 to be so great at this point!