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SInce upgrading to Firefox 4 none of my web pages will down load unless I am movinh my mouse on the screen. Windows 7 operating system. This is not happening in IE

andyvip
andyvip
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When I try to refresh the page or navigate to a new page/request pop up, nothing happens until I start to move my mouse and then the page downloads???? This is not happening in Internet Explorer and only started since downloading FF4

When I try to refresh the page or navigate to a new page/request pop up, nothing happens until I start to move my mouse and then the page downloads???? This is not happening in Internet Explorer and only started since downloading FF4

All Replies (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

andyvip
andyvip Question owner
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Thanks for your help!!!

the-edmeister
the-edmeister
  • Moderator
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I'm curious which add-on was causing that problem for you? Telling us which one it was might help another user.