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my toshiba fingerprint utility stopped working once I loaded the new firefox version 4

  • 2 replies
  • 18 have this problem
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  • Last reply by danylester

danylester
danylester
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I have a toshiba satellite pro laptop. it comes with a utility to use your fingerprint to enter password protected sites. when I go to a preregistered site a green bar used to show below the menu bar prompting me to scan my fingrprint to enter the site. this green bar no longer shows up and sanning my fingerprint doesn't work. the fingerprint utiltiy does work when I first sign in to my computer so I think it is a problem with version 4. any ideas?

I have a toshiba satellite pro laptop. it comes with a utility to use your fingerprint to enter password protected sites. when I go to a preregistered site a green bar used to show below the menu bar prompting me to scan my fingrprint to enter the site. this green bar no longer shows up and sanning my fingerprint doesn't work. the fingerprint utiltiy does work when I first sign in to my computer so I think it is a problem with version 4. any ideas?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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See if this extension works for you.
Fingerfox (SE)
https://addons.mozilla.org/firefox/3871/

Or maybe this version from the author's website.
http://amews.net/products/fingerfox/


If neither of those work, check with Toshiba for an update.

danylester
danylester Question owner
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Thx for your reply, I am a little worried about experimenting with addins as I think this is a bug in version 4 and firefox should fix it. my fingerprint utility works with internet explorer so I know it's firefox that's the problem.