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how do I setup sync on Firefox with an exisiting account? When I do "I already have a Sync account", I get a sync key. When I go to my Android it has another Sync key but they can not be edited!

  • 2 replies
  • 4 have this problem
  • 10 views
  • Last reply by pgross3956

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I had to re-install Firefox 4...was installing Ubuntu 10.10 and the bookmarks, history and many buttons quit working in Firefox. I eventually uninstalled Ubuntu and then uninstalled Firefox. I am hoping my bookmarks are on the Sync server. I see how to sync it to my computer but the keys are a problem as previously stated.

I had to re-install Firefox 4...was installing Ubuntu 10.10 and the bookmarks, history and many buttons quit working in Firefox. I eventually uninstalled Ubuntu and then uninstalled Firefox. I am hoping my bookmarks are on the Sync server. I see how to sync it to my computer but the keys are a problem as previously stated.

All Replies (2)

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  • Click "Set Up Firefox Sync" to go to "Firefox Sync Setup"
  • Click "I already have a Firefox Sync account" : Connect
  • Click "I don't have the device with me" at the bottom
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Thanks...my problem was using the right key. I forgot about the one I had saved when I created the account.