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Why don't I have e-mail notifications to the yahoo toolbar in firefox 4?

  • 2 replies
  • 14 have this problem
  • 4 views
  • Last reply by rena_sim

rena_sim
rena_sim
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I updated to firefox 4 2 weeks before and since then I do not have mail notifications to the yahoo toolbar 2 for firefox (it is an add-on) I contact to yahoo customer service and they told me to contact with mozilla because it is a problem with firefox 4. I am normally and always logged in my yahoo account.. Can you please help me?

I updated to firefox 4 2 weeks before and since then I do not have mail notifications to the yahoo toolbar 2 for firefox (it is an add-on) I contact to yahoo customer service and they told me to contact with mozilla because it is a problem with firefox 4. I am normally and always logged in my yahoo account.. Can you please help me?

All Replies (2)

Rejjy
Rejjy
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If you have any other add-ons disable them using the following method or manually. If done manually do not disable Yahoo Toolbar. Go to to Firefox App Button --> Help --> Restart With Add-ons Disabled. When firefox restarts, you will see a window regarding Firefox Safe Mode. Check Disable all add-ons and click on make changes and restart. Re-enable Yahoo Toolbar and check if the notifications show up.

If they do show up go here http://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes#w_test-for-faulty-extensions

rena_sim
rena_sim Question owner
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I did what you say. Then I went to the page you pasted and instead of doing all that, I disable again all my extensions keeping enable only the yahoo toolbar. I send an e-mail from an other account to my yahoo account but still my notification is not shown. Only when I go to yahoo mail I see that I have an e-mail...