Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My phone randomly reboots when using Firefox for mobile

brandonpa
brandonpa
more options

Firstly the good stuff about this browser. I love this browser as well as I absolutely love the add-ons (especially the ad-block). In my eyes it has a faster render and display of pages than the stock browser as well as Dolphin HD browser. I also like that when you zoom it you have the option for the browser to let the page alone and zoom in or try and re-render the page to accommodate the zooming in. (Dolphin doesn't have that option that I can find). Onto the problems that I see. Firstly the flash is a big issue that myself as well as many people have with this browser. I am assuming it is being worked on due to that being a bigger issue. The other issue I am having is that while using the browser sometimes my phone locks up and randomly fully re-boots the system. It doesn't even give me a force close error or any other type of error. It doesn't occur on any particular type of website or any website specifically.

Firstly the good stuff about this browser. I love this browser as well as I absolutely love the add-ons (especially the ad-block). In my eyes it has a faster render and display of pages than the stock browser as well as Dolphin HD browser. I also like that when you zoom it you have the option for the browser to let the page alone and zoom in or try and re-render the page to accommodate the zooming in. (Dolphin doesn't have that option that I can find). Onto the problems that I see. Firstly the flash is a big issue that myself as well as many people have with this browser. I am assuming it is being worked on due to that being a bigger issue. The other issue I am having is that while using the browser sometimes my phone locks up and randomly fully re-boots the system. It doesn't even give me a force close error or any other type of error. It doesn't occur on any particular type of website or any website specifically.

All Replies (3)

Matt Brubeck
Matt Brubeck
more options

Thanks for the feedback, and sorry about the rebooting problem. Can you let us know what model of phone you are using?

brandonpa
brandonpa Question owner
more options

HTC Incredible Model: ADR6300 Android 2.2 Baseband version: 2.15.00.07.28 Kernel Version: 2.6.32.17-g9a2fc16 htc-kernel@u18000-build-149 #1

It is not rooted, just standard stock rom that Verizon messes with. Not sure if the version information I typed into the first initial question page shows or not but here are the versions and addons that I currently have installed.

Browser Version: Mozilla/5..0 (Android; Linux armv7l; rv:2.1) Gecko/20110318 Firefox/4.0b13pre Fennec/4.0.

Addons: Phony 2.0.1, Quit Fennec 2.1.3, Personas 0.91, Adblock Plus 1.3.6, Heartshine valentines day theme

Then the stock ones that are already a part of firefox: Google, Amazon.com, Twitter, Wikipedia.

Just let me know if you need any more information. The last page that it did the re-boot with was flexmls listings for homes, I was just going through the list of homes that were for sale in my area. Another site off of the top of my head that it did the re-boot problem once before I was surfing ppcgeeks.com forums. So unless those two sites have similar features, I am personally not able to determine if it is anything that may be triggering the (what I am assuming) fatal error. I have been to both of those sites before and after the re-boot issue and it didn't reboot. So to throw another kink in this problem it doesn't even do it every time I visit the sites. I have never had this happen with either the stock browser or Dolphin HD, so I am assuming that it is this particular browser that is causing this problem.

Modified by brandonpa

Matt Brubeck
Matt Brubeck
more options

Thanks again for the information. We'll see if we can reproduce the problem to help us find and fix it.