Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open new tabs...

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by Avitra

more options

If I open a new browser window so that I have 2 up, for some reason I cannot open any new tabs in the second browser window. If I close the first browser window for whatever reason, the 2nd window will still not let me open new tabs, nor can I open any new tabs if I close all Firefox windows and open a new one. The only thing that seems to work is to open Firefox in safe mode and tick the box which puts the settings back to default. This gives me the ability to open new tabs in an original browser window, but again, as soon as I open another browser window I can no longer open new tabs. I also do not change any settings in between one Firefox restart and the next. I would very much like to know what is happening here, and if there is anything I can do to remedy it.

If I open a new browser window so that I have 2 up, for some reason I cannot open any new tabs in the second browser window. If I close the first browser window for whatever reason, the 2nd window will still not let me open new tabs, nor can I open any new tabs if I close all Firefox windows and open a new one. The only thing that seems to work is to open Firefox in safe mode and tick the box which puts the settings back to default. This gives me the ability to open new tabs in an original browser window, but again, as soon as I open another browser window I can no longer open new tabs. I also do not change any settings in between one Firefox restart and the next. I would very much like to know what is happening here, and if there is anything I can do to remedy it.

Chosen solution

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Ahh thank you very much, my problem is solved now :) Yes it was the Ask.com toolbar, which I don't even use so it wasn't upsetting to lose it ^^