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Firefox will not load radio buttons on certain sites and I can't show my choice of items without the ability.

  • 1 reply
  • 6 have this problem
  • 4 views
  • Last reply by cor-el

rucane
rucane
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I have gone to bill pay and ordering sites and have found, what we used to call, radio buttons to mark a choice are not loading. For those that have no idea what I am talking about, Survey sites, bill pay sites and shopping sites use a round button that when clicked on, it shows your choice. These are not loading in the new Firefox and I have had to revert much of my work to Internet Explorer now. Up to this point, I have been impressed with Firefox. Can you restore the confidence and smile on my face?

I have gone to bill pay and ordering sites and have found, what we used to call, radio buttons to mark a choice are not loading. For those that have no idea what I am talking about, Survey sites, bill pay sites and shopping sites use a round button that when clicked on, it shows your choice. These are not loading in the new Firefox and I have had to revert much of my work to Internet Explorer now. Up to this point, I have been impressed with Firefox. Can you restore the confidence and smile on my face?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you post a link to sites where the radio buttons aren't working?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See: