Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to run in 32 bit mode on a mac 10.6.7 so I can use Rapport Trusteer

  • 8 replies
  • 28 have this problem
  • 6 views
  • Last reply by clochemerle

more options

The security software Rapport Trusteer for HSBC bank has just been updated to run on Firefox 4 but will only run in 32 bit mode, I am using Snow Leopard 10.6.7. How do I change Firefox 4 to run in 32 bit mode?

The security software Rapport Trusteer for HSBC bank has just been updated to run on Firefox 4 but will only run in 32 bit mode, I am using Snow Leopard 10.6.7. How do I change Firefox 4 to run in 32 bit mode?

Chosen solution

To set Firefox to always run in 32 bit mode, open up Finder and go to the Applications folder. Control-click the Firefox app and click "Get Info", then select the "Open in 32-bit mode" option.

Read this answer in context 👍 17

All Replies (8)

more options

Chosen Solution

To set Firefox to always run in 32 bit mode, open up Finder and go to the Applications folder. Control-click the Firefox app and click "Get Info", then select the "Open in 32-bit mode" option.

more options

Thanks for you prompt and accurate reply regards sam

more options

You're welcome

more options

Above useful - but further query....maybe I'm just missing something - works OK as administrator using Firefox...but if another user signs in on same set..Firefox does not display the icon...can this be overcome ??? Appreciate any help.

more options

Hi I am having a similar problem but when I go to get info I don't have the open in 32 bit tick box at all. Any ideas?

more options

I also do not have the option of "Open in 32 bit mode". With this issue in addition to Silverlight and Adobe Acrobat, I'm just about ready to go back to the previous major release. What were you thinking, Mozilla?

more options

Perhaps this will help. I use Path Finder, with Finder removed from the Dock. So of course, when following the directions above, I went to Path Finder, right-clicked, clicked Get Info, and there was no option for "Open in 32-bit Mode". Same goes for right clicking on the Firefox icon from the Applications folder in the Dock.

I restarted so Finder would appear in the Dock, followed the directions using Finder, and *indeed* there is an option for "Open in 32-bit Mode".

Apparently, you MUST follow these instructions from within Finder.

Trialsman

more options

Have now realised that -every- user needs to change Firefox to 32-bit mode - not just administrator, using info from TonyE above, as obviously this is a -per user- setting....