Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Under File, Why I can't high light the Import button in order to transfer my favorites from Internet Explorer?

mytitojohn
mytitojohn
more options

I followed the help section on how to Import my favorites from IE 9. I dropped the File window. I tried to high light the Import box. It will not high light. What do I need to do. This is my first day with Firefox. Not too happy.

I followed the help section on how to Import my favorites from IE 9. I dropped the File window. I tried to high light the Import box. It will not high light. What do I need to do. This is my first day with Firefox. Not too happy.

All Replies (2)

silkphoenix
silkphoenix
more options

Make sure you are not in the Private Browsing Mode:

Tools > Options > Privacy > Custom Settings

and UNCHECK the Private Browsing Mode

online1329418
online1329418
more options

silkphoenix.have tried all of the suggestions as suggested and still cannot import bookmarks etc.running ie9 and have updated to firebox 4.0.1