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Connecting to remote computer via Logmein impossible in version 4

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  • Last reply by pdacohen

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Hi, Yesterday I upgraded to Firefox 4.01. Since then I can no longer log into my remote computer ( a computer than monitors a solar panel system) Normally I can create in my laptop a window showing the remote computer,via Firefox and Logmein, and I can acces the remote computers software. In Firefox 4.01 I see a screen but it is totally black and gives no access. In Safari everything works fine. Not a clue why Firefox 4.01 behaves like it does. Kinldy pc

Hi, Yesterday I upgraded to Firefox 4.01. Since then I can no longer log into my remote computer ( a computer than monitors a solar panel system) Normally I can create in my laptop a window showing the remote computer,via Firefox and Logmein, and I can acces the remote computers software. In Firefox 4.01 I see a screen but it is totally black and gives no access. In Safari everything works fine. Not a clue why Firefox 4.01 behaves like it does. Kinldy pc

Chosen solution

I see that you are using OSX. Unfortunately, LogMeIn has not updated their firefox plugin to be compatible with the OSX version of Firefox 4 yet, only for the Windows version. If you really need to be able to use LogMeIn with Firefox while waiting for them to update their plugin, you could downgrade firefox back to 3.6, or use a different browser.

EDIT: As of yesterday (5/12/11), it appears that LogMeIn has updated their plugin, although I haven't come across anything on their site advertising this fact. I was prompted for an update, updated the plugin, and just for kicks tried FF4 again, and it worked.

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Chosen Solution

I see that you are using OSX. Unfortunately, LogMeIn has not updated their firefox plugin to be compatible with the OSX version of Firefox 4 yet, only for the Windows version. If you really need to be able to use LogMeIn with Firefox while waiting for them to update their plugin, you could downgrade firefox back to 3.6, or use a different browser.

EDIT: As of yesterday (5/12/11), it appears that LogMeIn has updated their plugin, although I haven't come across anything on their site advertising this fact. I was prompted for an update, updated the plugin, and just for kicks tried FF4 again, and it worked.

Modified by TheWattsMan

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Thanks.I shall queerie Logmein.com trying to get them to work on this pc