Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What is causing my computer to redirect no matter what site i click on in a search engine? I have tried yahoo, google and bing - no matter what i click on in any search, i end up redirected to something completelty unrelated

  • 2 replies
  • 7 have this problem
  • 1 view
  • Last reply by ckimbl

ckimbl
ckimbl
more options

we received a pop-up that firefox had crashed - we clicked on start a new session. ever since then it has become impossible to do any type of web search. no matter what search engine we use, or what we search for when you click on a link, you are redirected to a totally unrelated site. it is not always the same site - they vary, but are never the one requested - please help!!

we received a pop-up that firefox had crashed - we clicked on start a new session. ever since then it has become impossible to do any type of web search. no matter what search engine we use, or what we search for when you click on a link, you are redirected to a totally unrelated site. it is not always the same site - they vary, but are never the one requested - please help!!

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Some toolbars will change the usual Firefox search, but they would usually be consistent in steering you to the same site.

Your PC may have contracted some malware. You can supplement your regular security software with these two highly regarded scanners:

Malwarebytes Anti-malware : http://www.malwarebytes.org/mbam.php

SUPERAntiSpyware : http://www.superantispyware.com/

Find anything? Some additional clean-up might be required in Firefox settings as well.

ckimbl
ckimbl Question owner
more options

i am scanning with superantispyware now - and i hope it works, this has been going on for several days now and it's really frustrating. i'm no computer genius, and i dont use my computer for anything heavy duty, but i really need it to work

ok - that didnt work afterall - the scanner found multiple things and 'cleaned' them and i restarted the computer and it still does the same thing. is there anything else to try?

Modified by ckimbl