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With 4.0.1 I can no longer click on Google's drop down menu

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  • 9 have this problem
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  • Last reply by cor-el

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Since I got my upgrade, when I try to click on the dropdown menu in the Google toolbar to return to a previous search, nothing happens. This is very annoying and like a previous questioner I would like to go back to my earlier version of Firefox - I cannot see any advantages of this one - but that does not seem to be an option.

Since I got my upgrade, when I try to click on the dropdown menu in the Google toolbar to return to a previous search, nothing happens. This is very annoying and like a previous questioner I would like to go back to my earlier version of Firefox - I cannot see any advantages of this one - but that does not seem to be an option.

All Replies (8)

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Right click the Back or Forward buttons to get a list of the sites you visited previously.

You can also install this add-on if you like: https://addons.mozilla.org/en-US/firefox/addon/backforward-dropmarker/

If you'd still prefer to go back to the previous version, do the following.

Go to Download Firefox v3.6.17 and download it to the desktop.

Then go to Add/Remove Programs, scroll down to Mozilla Firefox and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

Then reboot and delete the folder called Mozilla Firefox at this location: C:\Program Files\Mozilla Firefox

Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

After you complete the installation, go to the Plugins Check page and update those where necessary.

EDIT: I just noticed your Flash installation is out of date which might contribute to the problem. To update, go to http://get.adobe.com/flashplayer/

Modified by Xircal

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Thank you. I can get a LIST of my previous searches but when I click on the items, nothing happens. I now have to revert to IE when I am doing a lot of Google searching, and I moved to Firefox to get away from IE! I will follow your instructions for going back to the previous version and hope it works!

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If you get the list of previously visited sites, but clicking one doesn't load that site, then there has to be another reason why it's not working.

It may possibly be due to a very old version of Flash which you have installed. Go to http://get.adobe.com/flashplayer/ to update.

To eliminate an add-on as the cause of the problem, try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it works correctly in that configuration, then the problem is caused by one of your extensions.

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Thanks Xircal and cor-el for your helpful suggestions, much appreciated! Burdekin

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You're welcome.

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My solution is to forget about Firefox - it's too much of a pain in the ass. I'm not a computer geek...I don't get off on "tweaking" my system or software - I just use things that work

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Firefox out-of-box should work in all situations. If you or some other (security) software decides to make changes and add extensions then the proper functioning of Firefox can no longer be guaranteed.