Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In fiefox 4, you can't save attached Jpeg photos, as Jpeg photos, firefox 4 saves then as a html

  • 2 replies
  • 16 have this problem
  • 3 views
  • Last reply by jastacey

more options

After upgrading to Firefox 4, when I down load an attached file ( which is a Jpeg photo, and I'm using Yahoo mail ) Firefox 4 will not save the file as a Jpeg, it wants to save it as a HTML ..... I didn't have this problem with earlier versions of Firefox .... now I have to use another program to convert the image, which is a PIA and adds more time, this is a so called improvement?

After upgrading to Firefox 4, when I down load an attached file ( which is a Jpeg photo, and I'm using Yahoo mail ) Firefox 4 will not save the file as a Jpeg, it wants to save it as a HTML ..... I didn't have this problem with earlier versions of Firefox .... now I have to use another program to convert the image, which is a PIA and adds more time, this is a so called improvement?

All Replies (2)

more options

Probably only the file extension is wrong and all you need to do is to rename the files and change the .html to .jpg to get valid JPG image files. If you save files in Firefox then you can add the file extension yourself. If you do not see the .html file extension in Windows Explorer then you need to add quotes around the name while renaming ("image.jpg"). You can check the file type via the right-click context menu > Properties.

more options

I figured it out ... you can't use the right click, to save a photo, you have to click on the red Firefox tab, in the upper left-hand corner, and use the save photo option, and it will save the photo, in what ever format the photo was uploaded as