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Cannot find a remedy to an unresponsive script--Script: chrome://browser/content/places/browserPlacesViews.js:388

  • 9 replies
  • 18 have this problem
  • 2 views
  • Last reply by BOA mobil

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Using 4.0. XP Pro SP3. First time when clicking Bookmarks nothing happens for about 30 seconds, then a box appears saying the above. Click Continue. In about 10 seconds bookmarks appear. Without success have tried for 3 weeks to solve this problem. Help needed.

Using 4.0. XP Pro SP3. First time when clicking Bookmarks nothing happens for about 30 seconds, then a box appears saying the above. Click Continue. In about 10 seconds bookmarks appear. Without success have tried for 3 weeks to solve this problem. Help needed.

All Replies (9)

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This can be caused by a problem with the file places.sqlite that stores the bookmarks and the history.

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Problem continues after renaming places.sqlite and then starting Firefox again.

Where is this script, chrome://browser/content/places/browserPlacesViews.js:388, stored?

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

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Have done what is suggested above, but the problem persists. Do you know where this line of script resides?

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You can see the content of that script if you paste the chrome URL in the location bar.

All those scripts are stored in a ZIP archive called omni.jar in the Firefox program folder.

  • chrome://browser/content/places/browserPlacesViews.js
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Unable to get into omni.jar, using my extraction tool in Power Pro 7. Attempt prompts "file is corrupted". Any suggestions?

When looking at the results shown when "chrome://browser/content/places/browserPlacesViews.js " entered in location field and executed, can find nothing that correlates with the error message, "Script: chrome://browser/content/places/browserPlacesViews.js:388". Line 388 is blank if the number is supposed to be the start of what has triggered the error message.

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There is no need to access or modify that file. Did you use View > Page Source?

Line 388 is the last line with "return element;":

  _insertNewItemToPopup:
  function PVB__insertNewItemToPopup(aNewChild, aPopup, aBefore) {
    let element = this._createMenuItemForPlacesNode(aNewChild);

    if (aBefore) {
      aPopup.insertBefore(element, aBefore);
    }
    else {
      // Add the new element to the menu.  If there is static content at
      // the end of the menu, add the element before that.  Otherwise,
      // just add to the end.
      if (aPopup._endMarker != -1) {
        let lastElt = aPopup.childNodes[aPopup._endMarker];
        aPopup.insertBefore(element, lastElt);
      }
      else {
        aPopup.appendChild(element);
      }
    }

    if (aPopup._endMarker != -1)
      aPopup._endMarker++;

    return element; // line 388
  },

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Using View>Page Source yields replay of this Q&A series. What's there does not help to find a remedy. Am I missing something in the suggestion?

In safe mode after disabling all add-ins and extensions the problem continues.

What is another approach to finding a solution to this "Unresponsive Script" problem?

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Continue to have same problem after trying all of the suggested routines.

Any suggestions about next steps.